Custom IT Services and Software Solutions

Tech-Support expands its capabilities by offering advanced solutions specifically designed to strengthen and optimize your technological infrastructure. Learn more about our specialized services:

3CX - Unified Communications

Looking to replace your company's outdated PBX? With 3CX there's no need to worry about administration and installation.

Easy Installation and Administration

  • • Connect with SIP trunks in minutes using preconfigured templates.
  • • Connect an IP Phone or Gateway to your network for automatic configuration.
  • • Avoid interoperability issues with 3CX-tested IP Phones.

Cloud Solutions

  • • No hardware costs
  • • High availability and redundancy
  • • Instant scalability
  • • Simplified maintenance

Integrated Video Conferencing

  • • No need to download additional applications
  • • Works directly from your web browser
  • • Share your screen with one click

Security

3CX includes advanced security features such as TLS/SRTP encryption, brute force attack protection, and intrusion detection.

Tech-Support - "All in One"

"All in One" is a service that focuses on five points that we believe are the most important that a Systems Department should address oriented to SME operations.

● 3CX - Unified Communications (Includes annual "Pro" license for On-Premise PBX).

● Website (Sales-oriented, hosted on "Google Cloud Platform" dedicated servers, includes monthly "Google AdWords" advertising).

● Social Networks (Posting on social networks is key to achieving brand recognition in the market, they are also a widely used channel as an additional alternative for "customer service").

● IT Support (Internet connection is essential for any business operation, especially nowadays when it gives us the possibility to save costs and enhance communications, that's why ensuring it works at all times and is available for the most important services is crucial).

● Custom Development (Systems).

Cost Reduction

To implement a Systems Department, you need to hire at least "one" qualified employee in areas ranging from Systems Analysis to IT and Networking, "Tech-Support All in One" represents only a fraction of that cost.

Digital Signage - "Public Signal"

It is a cloud-based system combined with players that allow LED TVs to be used as digital signs combining live video advertising and images, which can be configured and programmed remotely.

This makes it easily integrable with other systems such as your company's management system. This specific product is for indoor use.

Use Cases ... Hotels, waiting rooms, food businesses, exhibitions, etc.

Advanced Solutions

Database Administration and Migration

  • • Intelligent synchronization of remote and local databases (MySQL).
  • • Continuous monitoring with automatic alerts about database performance.
  • • Efficient migration of MySQL data to MongoDB for greater scalability and performance.

Ultra-fast and Secure APIs

  • • Development of high-performance REST APIs for MongoDB with robust authentication (Bearer tokens).
  • • Granular management of configurable roles and permissions according to specific needs.
  • • Ideal for mobile applications, distributed architectures, and low-code systems.

Intelligent Chatbots

  • • GPT-4 based chatbots with multilingual capability and advanced conversational memory.
  • • Integration of dynamic forms and automatic email notifications.
  • • Customized solutions for technical support and customer interaction.

Advanced Log Analysis

  • • Real-time monitoring with automatic attack detection (SQL Injection, XSS, brute force, etc.).
  • • Interactive graphical reports of severity and activity.
  • • Personalized recommendations to improve your system's security.